Put your organizational and communication skills to work in our service department. Whether you are providing technical support to customers or scheduling appointments for our service engineers, you will ensure that our customers receive the best possible service! Ready to serve our next customer?

What you'll be doing:

As a Service Coordinator, you are responsible for coordinating, preparing, and handling malfunctions, maintenance, and warranty work. You'll receive malfunction reports and translate them into work orders with clear instructions for the engineers. Based on all requests, you'll prioritize and efficiently schedule the service team, consisting of four engineers and two commissioning engineers. You'll manage this team and ensure they have the necessary knowledge and materials.

You will also be responsible for:

• Monitoring service stocks: ordering and booking the necessary materials;
• Processing order invoicing in our system;
• Recording all resolved malfunctions and maintenance work;
• Scheduling first and second-line breakdown services.

Finally, as a Service Coordinator, you will frequently collaborate with colleagues in our specialized departments to find and implement the right technical solutions.

Who are you?

• You preferably have work experience in a coordinating role;
• You are technically proficient and/or have an affinity for horticultural technology:
• You have a proactive attitude, a service- and customer-focused mindset, and strong communication skills;
• You are good at prioritizing, creating structure, and you are accurate;
• You can switch quickly and handle resistance well.

What we offer:

• An exciting and varied role in which you contribute to keeping our customers satisfied;
• An informal, friendly, and ambitious work environment that’s felt throughout the company;
• A team of skilled colleagues with whom you can collaborate and brainstorm to achieve great results;
• An onboarding program that dives straight into the action with activities like “ff tuinen,” where you visit growers and suppliers, enjoy a guided tour of Certhon, and even tackle a horticultural escape room! You’ll learn everything about what we do and how we work, alongside a fun group of colleagues;
• From paddle tennis and boxing to cooking workshops, ice bath challenges, or even sleep workshops, there’s a vitality activity every month. Our annual FitWeek is another highlight, focused on health and sports.

Curious about the other perks of working at Certhon? Check out our benefits page!

Grow as one. 

Help build the future of food production

At Certhon, we combine technology, innovation, and a strong passion to shape the future of food production: 'Growing anything, anywhere. For everyone.' Together with our team of over 150 colleagues, we develop solutions that deliver fresh, locally grown products anywhere in the world. From state-of-the-art indoor farms and high-tech greenhouses in unexpected locations to fully autonomous harvesting robots, our high-tech innovations address today’s and tomorrow’s challenges. Through creativity and technology, we make food production smarter, more sustainable, and more efficient. Do you want to work on groundbreaking projects that make an impact? Join Certhon and grow with us in a world full of possibilities!

Got Excited?

Contact Ilse Zwinkels at 0174 225 080, or send a WhatsApp to +31 6 10 66 07 49. Feel free to drop by for a coffee and see firsthand what we’re all about. Will we see you soon?